Direct

Reach Our Team

Prefer to skip the form and speak with someone directly? Contact Mastrex for sales, technical support, or general inquiries.

Sales

For quotes, system recommendations, and industrial 3D printing contact requests, reach our sales team directly.
sales@mastrex.com

Support

For technical questions and system support, contact our team during business hours.
support@mastrex.com

General

For general questions or help reaching the right department, contact Mastrex directly.
info@mastrex.com

Frequently Asked Questions

Common questions answered before you contact Mastrex.

What Should I Prepare?

Have your application details ready, including material type, expected production volume, and any technical requirements. This helps the Mastrex team recommend the right system and respond with accurate next steps.

Do You Serve International Markets?

Yes. Mastrex supports customers across international markets through its distributor and partner network.

What Is the Typical Lead Time?

Lead times vary by system type, configuration, and current demand. Contact Mastrex for the most accurate timeline for your project.

Do You Offer Training and Support?

Yes. Mastrex provides onboarding, installation guidance, and ongoing technical support for qualified system buyers.

How Do I Choose Between Models?

Share your application, material, production goals, and budget. The Mastrex team will help identify the best-fit system for your requirements.

Can I Request a Quote for More Than One System?

Yes. If you are comparing multiple systems, include that in your inquiry so the Mastrex team can guide you toward the right option.

What Information Helps Speed Up the Quote Process?

Details such as application, material, part size, production targets, and preferred system type help the team respond more efficiently.

Can Mastrex Help With System Selection?

Yes. Mastrex can help evaluate your requirements and recommend a system based on application fit, production needs, and budget.

How Will Mastrex Contact Me?

A team member will respond using the contact details you provide and follow up with the most relevant next step for your inquiry.

Still Have Questions?

Tell us about your application or requirements, and the Mastrex team will point you in the right direction.
Contact Us